Warranty

WARRANTY POLICY

Stick Mobility Training Sticks come with a 12-month Limited Warranty against manufacturer defects for sticks purchased from StickMobility.com from date of purchase. We will replace any Training Stick found to contain a manufacturer defect after inspection and will cover replacement shipping charges.

Please call 888-992-8779 or email at us at info@stickmobility.com to start your warranty claim process.


For sticks not purchased through StickMobility.com, please contact the seller directly to process warranty claims.


 

WARRANTY EXCLUSIONS

Sticks that have been modified in any way are not eligible for warranty. Sticks that have been damaged due to misuse and neglect are not eligible for warranty.  Please refer to our Stick Care Guidelines on our FAQ page for proper usage and stored instructions.